Our Services

INDIANINCORP specializes in multi-channel contact center management and back-office solutions designed to enhance efficiency and revenue generation for our clients. Our services include:

Contact Center

Services

Back Office

Services

Industry Verticals

Served

About INDIANINCORP ...

INDIANINCORP is a leading BPO/KPO Company

based in Ahmedabad with over two decades of experience in outsourcing. We are committed to delivering efficient, high-quality services with a focus on reliability, customer satisfaction, and operational excellence. Our foundation is built on strong corporate ethics, professionalism, and a dynamic work culture that fosters growth and innovation.

We provide a global delivery model catering to diverse industries, including Telecom, Finance & Accounting, Mortgage, BFSI, and Retail. With a highly motivated workforce and cutting-edge offshore infrastructure, we offer comprehensive end-to-end solutions tailored to meet our clients' needs.

Our Mission and Vision…

Vision:

To be a world-class BPO / KPO organization delivering superior value through innovation, technology, and process excellence while expanding into new service domains, including medical outsourcing, recruitment, and design services.

Mission:

• To be a leading provider of outsourced services in the BPO / KPO sector
• To scale up to a 1,000+ employee company
• To contribute to societal development and skill-building
• To empower young professionals and create a dynamic work environment

Infrastructure & Technology

Our state-of-the-art facility in Ahmadabad includes:

  • Secure, networked workspaces with 100% power backup
  • Redundant telecom and data infrastructure ensuring uninterrupted services
  • 24/7 security and dedicated client bays
  • Business Continuity & Disaster Recovery plans

Our advanced technology stack ensures seamless service delivery:

  • Telecom Infrastructure: Multi-region redundant connectivity
  • IT Infrastructure: IBM servers, Cisco networking, Avaya PBX
  • Software Solutions: CRM, analytics, call management, and quality assurance tools
  • Security Measures: Firewall-protected LAN, secured servers, 24/7 IT support

Our Strength

“We put empathy into action at work - we invest in each individual's growth and meet them with compassion.”

Collaboration

  • Collaborate across boundaries
  • Take a lead in building partnerships
  • Grab the first opportunity to offer assistance
  • Celebrate others' success
  • Leverage the strength of diversity of EXL

Excellence

  • Deliver in all circumstances
  • Demonstrate high accountability
  • Practice excellence and deliver quality
  • Anticipate challenges and opportunities
  • Manage effective communication

 Integrity

  • Live the organization values
  • Maintain the highest ethical standards
  • Abide by rules, regulations and polices
  • Demonstrate honesty and consistency
  • Preserve confidentially of information